Reading Time: 5 minutes If your guests use a credit or debit card to pay for their accommodation, there’s always a chance that they can dispute a charge and file a chargeback claim by simply pressing a few buttons on their banking app. Holiday cottage businesses should therefore be proactive when it comes to preventing and disputing chargebacks. What is a chargeback A chargeback …
Reading Time: 3 minutes Netflix’s Selling Sunset has been the show of the summer, but most of us can only dream of owning a property like those on screen. Their listings boast spectacular views over the iconic Hollywood Hills, crystal clear infinity pools, state of the art home cinemas and wine cellars. The median home value for Los Angeles is $752,508 currently, but the …
Reading Time: 4 minutes Our recent reports into the state of travel in 2020 and 2021 revealed some interesting data around the impact the pandemic has had on tourism around the world. Here at Schofields Insurance, we’re always keeping an eye on the travel industry. Today we’re revealing some shocking stats on how the pandemic has affected searches for travel in the UK – …
Reading Time: 2 minutes As a holiday rental owner or Airbnb host, you’ll want guests to have a fantastic holiday filled with wonderful memories and to return home safely. However, sometimes incidents occur which could lead to guests being injured or falling ill. Common causes and circumstances include slips or falls, faulty electrical fittings, scalds, broken fixtures or illnesses contracted from a swimming pool …
Reading Time: 5 minutes The holiday letting business is full of unexpected events and sometimes there’s no knowing what’s going to happen next. This inevitably means you’ll have to deal with booking cancellations and refund requests at some point due to bereavement, illness, the weather, airlines collapsing or pandemics. Cancelled bookings are frustrating for hosts. There’s the lost income, acquisition expenses, the opportunity of …
Reading Time: 6 minutes Unfortunately, the best-laid travel plans of holidaymakers who book self-catering cottages can be ruined when owners cancel at short notice – leaving them with few rights of redress. The holiday cottage has been sold, double booked or due to reasons outside their control; there are many reasons an owner or agent might cancel a holiday booking. Here are some tips …
Reading Time: 9 minutes Creating a list of house rules and booking terms and conditions is not the most rewarding part of running a holiday cottage, but they are essential. They’re a professional way of stating what guests can or cannot do, what is expected of them, and what the possible consequences are if the rules are disregarded. Clarity in your rules also let …
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