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What to Do If a Guest Is Injured at Your Holiday Cottage

What to Do If a Guest Is Injured at Your Holiday Cottage

Despite taking safety precautions and carrying out a risk assessment, there is still a possibility that a guest will be injured at your holiday home. It’s a worrying thought for holiday rental owners who could face legal bills and damages should someone make a successful claim against them. Regardless of whether the injury is the guest’s fault (e.g. they have …

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How to Write a Risk Assessment for your Holiday Home

How to Write a Risk Assessment for your Holiday Home

Owning a holiday home isn’t just about securing bookings, there are many essential tasks that coincide with running a holiday rental. One of which is ensuring guests safety. As responsible holiday home owner, you have a duty of care to keep your guests safe by carrying out a risk assessment. A risk assessment is a written document that outlines potential …

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Proven Ways To Cut Your Holiday Let Bills

Proven Ways To Cut Your Holiday Let Bills

It isn’t cheap running a holiday let due to the ongoing costs such as cleaning, utilities and maintenance to name a few. Altogether these can result in you making a loss, just about breaking even or making only a nominal profit. Increasing your occupancy or rental rates isn’t the only way to boost profits. By simply cutting your expenses you can …

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The Weirdest Holiday Rental Guests from 2017

The Weirdest Holiday Rental Guests from 2017

As a holiday home owner, you may dread being bombarded with cheeky enquiries, odd questions and the weirdest behaviour from guests. In some sense, it’s expected, but in others, it’s just strange! Here are a few examples of ridiculous guest behaviour that left owners and property managers scratching their heads. If you are a veteran holiday let landlord, then it’s …

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Holiday Home Booking Terms & House Rules Template

Holiday Home Booking Terms & House Rules Template

Owning a holiday home isn’t an easy feat, not only do you have to invest your time and money to run the property, but you also have to build and maintain relationships with guests. Naturally, you want your guests to be happy staying at your property but you also want to know everything will be left undamaged and clean. Finding …

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The Best Holiday Letting Advice You Should Be Reading

The Best Holiday Letting Advice You Should Be Reading

Letting out a holiday home and getting bookings isn’t an easy feat. There are many aspects that need to be planned for. Pricing, marketing, changeovers, replacements and securing reviews are just a few tasks that need to be completed. Although owning a holiday home is demanding, it’s one that can be highly lucrative if managed well. All you need is …

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Dogs: The bookings you can’t afford to ignore!

Dogs: The bookings you can’t afford to ignore!

Dogs, also known as a man’s best friend, companion and all round hilarious delight. The RSPCA estimates that there are 8.5 million dogs in the UK and a third of owners choose to take their four-legged friend away with them on holiday. The demand for dog-friendly accommodation continues to grow as more Brits choose to holiday within the UK. Owning …

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VisitEngland Self-Catering Star Ratings – Are They Worth It?

VisitEngland Self-Catering Star Ratings – Are They Worth It?

  The world of self-catering is hugely competitive and for travellers choosing where to stay, the choice of cottages can be overwhelming. Most guests pick a place based on reviews, recommendations or official ratings. For a property to be established with star ratings they must be awarded by tourist boards. One of the most recognised is the Visit England official …

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How To Successfully Manage Your Holiday Let Remotely

How To Successfully Manage Your Holiday Let Remotely

Owning a holiday let can be very lucrative. However, managing a rental requires care and attention which can be difficult to execute, especially if you live miles away. If you want to successfully run a holiday home you’ll have to ensure that your property is on point. By this we mean your property is spotless, all appliances are fully functioning …

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Top tips for booking the perfect holiday home

Top tips for booking the perfect holiday home

You might think there would be plenty of choices when booking your dream holiday home – this isn’t always true. Increasing numbers of holidaymakers are turning their backs on hotels and package holidays, instead looking to self-catering holiday rentals as a perfect solution to enjoy better value, more space, freedom and flexibility for their precious holiday. But when self-catering holidays …

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Inventory list for self-catering cottages: 200+ essential items

Inventory list for self-catering cottages: 200+ essential items

Whether you are just about to start letting your self-catering holiday cottage or already have a successful rental, there are always items that you can provide to wow your guests. After all, many travellers will have chosen your holiday home over a hotel because of the ‘home from home’ experience and the extras that you simply don’t get when staying …

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5 Tips To Avoiding A Crisis When Renting Your Holiday Home

5 Tips To Avoiding A Crisis When Renting Your Holiday Home

While you aim to provide the perfect holiday home getaway, the chances are at some point something will go wrong. It’s inevitable. However, if you plan ahead and maintain your property you will be in prime position to combat any issues.   A crisis doesn’t necessarily have to mean the buildings fallen down, in fact, it primarily relates to your guests. Avoiding a crisis in …

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How to create the ultimate guest information book

How to create the ultimate guest information book

Sometimes when we know our rental property and destination so well, we can take things for granted and forget what it felt like when we had just arrived. We forget that to our new guests the whole place is rather alien, and even something as simple as getting the right channel on to watch the football can be a mammoth …

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50 must read tips before buying a holiday home

50 must read tips before buying a holiday home

If you are considering investing in a holiday home you need to be sure you’re doing it for the right reasons. Are you buying for rental income, capital growth or is it a lifestyle investment? Thousands of owners around the world are successfully renting out their holiday homes and enjoying the returns. But if you are looking for a passive …

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Why a holiday rental property is a good investment

Whether your holiday home is bought for pleasure or business, it will add to your overall sense of wellbeing and can be a shrewd investment. According to research by the London School of Economics for HomeAway, the gross income of all holiday rental owners in the UK is as much as £950 million a year. Plus, more holidaymakers are now …

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Health & safety legislation for holiday let cottages

Health & safety legislation for holiday let cottages

As holiday let owners we all like to think we are cautious and unlikely to get caught out by accidents or injuries in our rentals. Although rare, accidents do happen. When they do you need to ensure you have followed any legislation that applies to renting out your holiday home and that you are protected against subsequent legal action. There …

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9 Free email templates for holiday rental owners

9 Free email templates for holiday rental owners

Emails are a vital way of communicating with your holiday let guests, both potential and confirmed. Not only can emails help you convert a tentative enquiry into a firm booking, they can build trust and confidence as well as keeping the booking process crystal clear for you and your guests. Here are our top tips for writing perfect holiday rental …

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6 reasons why guests don’t book your holiday home

Even if you have an ideal holiday home in the perfect location, bookings aren’t necessarily a given. In the hugely competitive world of holiday lets your holiday home needs to look so good that holidaymakers feel compelled to click on the booking button. This means selling your holiday home from the moment it appears on the screen, to that final …

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Turning down a booking – Thanks but no thanks

Turning down a booking – Thanks but no thanks

Out of eagerness to fill the availability calendar, holiday rental owners often take on any booking. After all, maximum occupancy is the aim, right? Wrong. Not all bookings are good for your holiday rental business, especially if: The booking negatively impacts your ability to delight other guests You and your employees are distracted from doing your jobs It drives your …

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Dealing with holiday refund requests & cancellations

Business, as in life, is full of unexpected events and sometimes there’s no knowing what’s going to happen next. In the holiday letting business this inevitably means you’ll have to deal with cancellations and refunds at some point due to bereavement, illness, job etc. Here, we provide some tips on how to respond to a guest who has to cancel …

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Best places in the world to buy a holiday home

Best places in the world to buy a holiday home

Here at Schofields we like to give people the best information about buying a holiday home in both the UK and abroad, and our team of researchers have been busy compiling the best destinations for a holiday home that will provide the best investments. Our research found that Catalonia in Spain proved to have the best return on investment, with …

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How to choose a holiday cottage letting agent

After reviewing your options between going alone or using an agency, you’ve made the decision to hand over the management of your holiday let to an agency. However, the task of choosing a holiday cottage agency can be a rather daunting one! In most areas there’s quite a few to choose from, but what should you look for? The overall …

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Managing a holiday let: Use an agency or DIY?

Managing a holiday let: Use an agency or DIY?

You’ve bought a holiday let property, kitted it out and now it’s ready for the first guests. The next step is to decide whether it’s best to look after everything yourself, or to hand over the management tasks to a rental agency? Your final choice will depend on many factors and personal circumstances. To help you decide, we’ve listed the …

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Stupid things holiday home guests do

Owning a holiday rental is emotional – it’s your home after all. Somewhere you may have painstakingly renovated from a ruin, spend many hours cleaning/preparing for guests and where you intend to retire. Unfortunately some guests don’t abide to a ‘treat it as you would your own’ approach when staying in holiday homes. If you spend time reading holiday home …

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How to avoid unwanted holiday rental guests

How to avoid unwanted holiday rental guests

If you’ve set up a well-equipped holiday let in a good location with the right marketing behind it, your booking requests are probably flowing in. But should you accept guests at face value or do you screen them first? If you don’t, you are not alone. Two fifths of holiday home owners ‘don’t bother’ checking guest credentials despite over half …

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How to deal with holiday cottage disputes

How to deal with holiday cottage disputes

If you rent out your holiday property for any length of time it’s somewhat inevitable that you will receive a guest complaint somewhere along the road. Regardless of the care you take over your property and quality of the service you give, you just cannot please all people all of the time. In today’s litigious society, it’s a sad fact …

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How to make a complaint about a self-catering cottage

How to make a complaint about a self-catering cottage

The self catering accommodation industry has often been the brunt of bad press surrounding shoddy agents, properties not being of the standard advertised, (or not being available at all!) and agents washing their hands of things by stating the holiday booking is directly between the property owner and the guest. The law for holiday rentals is not too helpful either, …

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