Reading Time: 11 minutes The self-catering accommodation industry has often been the brunt of bad press – primarily due to complaints about a holiday let not being as advertised, being dirty, unsafe or due to deductions from the damage deposit. Holiday cottage booking agents are also guilty of shunning accountability when things go wrong. They often say the booking contract is directly between the …
Reading Time: 6 minutes Renting out your holiday home and aiming to deliver a 5-star guest experience can be a challenge, especially when you live hundreds of miles away from the property. However, with the right tools and local help, you can successfully manage your holiday let without actually being physically present. The benefits of remote holiday home management Embracing remote holiday let management …
Reading Time: 2 minutes Whilst the rise in short-term holiday lets had brought many benefits to the tourism sector and economy, it has also prompted a range of concerns. The Government aims to address the impact that short-term lets have on the housing market, local communities and anti-social behaviour from guests. There are also concerns that hosts and holiday let landlords are not abiding …
Reading Time: 8 minutes One of the easiest and most effective ways to set yourself apart and ensure your guests’ stay is as smooth and enjoyable as possible is to provide a comprehensive guest information book. Nobody knows your holiday home and the local area better than you, and a welcome book is the perfect opportunity to answer common questions and share your insider …
Reading Time: 5 minutes In the competitive world of holiday letting, the amenities you provide make all the difference to the guest experience. Guests expect your holiday let to be a home away from home that’s well-equipped and full of extras that you simply don’t get when staying in a hotel. Having an inventory checklist ensures you provide all the essential amenities guests need, …
Reading Time: 13 minutes One of the most important aspects of managing a holiday let is guest communication. The emails and messages you send can significantly enhance the guest experience. However, writing emails to keep guests informed and answering the same questions repeatedly can be one of the most time-consuming tasks. But by utilising email templates or your property management software auto-messaging tools, you …
Reading Time: 11 minutes Ensuring we make the most of our holiday starts long before we check in. Just because you found what appears to be the perfect holiday cottage, it doesn’t mean your holiday will be trouble-free. When holidays go wrong, it’s usually down to poor research and planning. So how do you avoid being disappointed? Follow our guide on booking the perfect …
See how much you could save!
Click here to start your quote