Reading Time: 7 minutes One of the best bits about a holiday is the anticipation of arriving at your holiday cottage for the very first time. Will it be as good as it looks in the photos, and what delights await you? Will there be a lemon drizzle cake, freshly baked bread, and sweet treats? The effort you put into welcoming your holiday home …
Reading Time: 5 minutes When running a holiday letting business, you’re likely to be ‘wearing too many hats’ – from customer service and bookings to handling the finances, marketing, and property management. Keeping up with all of this can easily become overwhelming for hosts who don’t have the expertise or time. It has never been easier to outsource Airbnb management tasks, allowing hosts to …
Reading Time: 6 minutes In recent years, as many of us have become increasingly aware of our personal responsibilities in tackling the issue of waste and protecting the planet, sustainable tourism and eco-holidays have gained momentum. Here’s an easy-to-follow guide on how to make your holiday home more sustainable and encourage guests to have a more eco-friendly stay. The benefits of running an eco-friendly …
Reading Time: 9 minutes Every holiday let landlord hopes that their property will be left in the same condition it was in on check-in day. However, guest damage to your holiday cottage, whether accidental or deliberate, is inevitable. Whether a guest breaks an appliance, stains a carpet, or throws a party, it’s recommended that hosts take a damage deposit (also referred to as a …
Reading Time: 3 minutes Whilst the rise in short-term holiday lets had brought many benefits to the tourism sector and economy, it has also prompted a range of concerns. The Government aims to address the impact that short-term lets have on the housing market, local communities and anti-social behaviour from guests. There are also concerns that hosts and holiday let landlords are not abiding …
Reading Time: 7 minutes Holiday letting businesses are often guilty of spending a small fortune to attract new customers, whilst neglecting their past customers. On average, it costs 5-10 times more to acquire a new customer than to retain an existing one. Encouraging guests to return, rather than acquiring new ones, not only reduces your customer acquisition costs but also your workload. Loyal customers …
Reading Time: 8 minutes It often feels like changeover days must be carried out with military precision, or they end up chaotic and stressful. Especially during the high season, when you have one guest checking out, then the next guest checking in a few hours later. You’re up against the clock to do a diligent clean, the laundry, check for damage, restock supplies, and …
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